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CONSUMER PROTECTION COUNCIL ACT
ARRANGEMENT OF SECTIONS
PART I – Establishment of Consumer Protection Council Etc
PART II – State Committee, Duty, Etc
PART III – Appointment of Director-General and other Staff
PART IV – Financial Provisions
PART V Miscellaneous
[COMMENCEMENT 23rd day of November 1992]
The Federal Military Government hereby decrees as follows:
Establishment of Consumer Protection Council etc.
1.(1) There is hereby established a council to be known as the Consumer Protection Council (in this Decree referred to as “the Council”) which shall be a body corporate with perpetual succession and a common seal and with power to sue and be sued in its corporate name.
(2) The Council shall consist of-
(a) a Chairman to be appointed by the President, Commander-in-Chief of the Armed Forces on the recommendation of the Minister;
(b) a person to represent each of the States of the Federation on the recommendation of the Governor of each State ; and
(c) four persons to represent the following related Federal Ministries that is-
(i) Commerce and Tourism;
(ii) Industries and Technology;
(iii) Health; and
(iv) Petroleum Resources.
(3) The Chairman and members of the Council other than ex-officio members shall hold office for a period of three years and shall be eligible for reappointment for one further term only.
(4) Any member of the Council other than ex-officio member may resign his appointment by a letter under his hand addressed to the President, Commander-in-Chief of the Armed Forces.
(5) Notwithstanding the provision of subsection (3) of this section, the President, Commander-in-Chief of the Armed Forces may at any time whether or not pursuant to subsection (4) of this section, remove any member of the Council from office if he is of the opinion that it is not in the national interest or in the interest of the Council for such member to continue in office and shall cause such member to be notified to that effect.
(6) Where the Council is of the opinion that the continued presence on the Council of any member is not in the national interest or the interest of the Council, it may recommend to the President, Commander-in-Chief of the Armed
Forces through the Minister that the member concerned be removed from office.
(7) The provisions of the Schedule to this Decree shall have effect with respect to the proceedings of the Council and the other matters therein mentioned.
(a) provide speedy redress to consumers complaints through negotiations, mediation and conciliations;
(b) seek ways and means of removing or eliminating from the market hazardous products and causing offenders to replace such products with safer and more appropriate alternatives;
(c) publish from time to time, list of products whose consumption and sale have been banned, withdrawn, severally restricted or not approved by the Federal Government or foreign governments;
(d) cause an offending company, firm, trade, association or individual to protect, compensate, provide relief and safeguards to injured consumers or communities from adverse effects of technologies that are inherently harmful, injurious, violent or highly hazardous;
(e) organise and undertake campaigns and other forms of activities as will lead to increased public consumer awareness;
(f) encourage trade, industry and professional associations to develop and enforce in their various fields quality standards designed to safeguard the interest of consumers;
(g) issue guidelines to manufacturers, importers, dealers and wholesalers in relation to their obligation under this Decree;
(h) encourage the formation of voluntary consumer groups or associations for consumers well being;
(i) ensure that consumers’ interests receive due consideration at appropriate forum and to provide redress to obnoxious practices or the unscrupulous exploitation of consumers by companies, firms, trade association or individual;
(j) encourage the adoption of appropriate measures to ensure that products are safe for either intended or normally safe use; and
(k) perform such other functions as may be imposed on the Council pursuant to this Decree.
(a) apply to court to prevent the circulation of any product which constitutes an imminent public hazard;
(b) compel a manufacturer to certify that all safety standards are met in their products;
(c) cause as it deems necessary, quality tests to be conducted on a consumer product;
(d) demand production of label showing date and place of manufacture of a commodity as well as certification of compliance;
(e) compel a manufacturer, dealer and service company where appropriate, to give public notice of any health hazards inherent in their products;
(f) ban the sale, distribution, advertisement of products which do not comply with safety or health regulations.
State Committee, Duty, etc.
(2) The State Committee shall consist of the following persons, that is-
(a) three members to be nominated by the Governor of that State one of whom shall be the Chairman of the State Committee and the remaining two persons to represent other diverse interests; and
(b) two other members to be appointed by the Minister one of whom shall be the professional officer in charge of the Ministry of Commerce and Tourism in the State who shall act as the Secretary of the State Committee.
(3) There shall be appointed by the Minister an officer to be Secretary to the State Committee and the Minister may appoint such other staff as he thinks may be necessary from time to time including on secondment or transfer from any public service in Nigeria.
(4) The Minister shall have power to remove from office any member of the State Committee.
(a) receive, inquiry into the causes and circumstances of injury, loss or damage suffered or caused by a company, firm, trade, association or individual;
(b) negotiate with the parties concerned and endeavour to bring about a settlement; and
(c) where appropriate, recommend to the Council the payment of compensation by the offending person to the injured consumer.
(2) Where a consumer, or a person having an interest in a matter is an illiterate or is subject to any physical disability and thereby unable to write, the clerk or other official working with the State Committee shall cause such consumer or person’s statement to be written at no fee or payment of any kind from such consumer, or person.
(a) the consumer’s right has been violated; o
(b) that a wrong has been committed by way of trade, provision of services, supply of information or advertisement thereby causing injury or loss to the consumer;
the consumer shall, in addition to the redress which the State Committee, subject to the approval of the Council may impose, have a right of civil action for compensation or restitution in any competent court.
(2) Any person who violates the provision of subsection (1) of this section is guilty of an offence and liable on conviction to N= 50,000 fine or imprisonment for five years or to both such fine and imprisonment.
(2) If in the circumstances specified in subsection (1) of this Decree –
(a) the Council or the State Committee is unable to obtain from the person in question such an assurance as is mentioned in subsection (1) of this section; or
(b) that person has given such assurance and it appears to the Council or the State Committee that he has failed to observe it, the Council or the State Committee shall notify the Attorney-General of the Federation who shall cause proceedings to be commenced against the offending person for violation of the provisions of this Decree.
(3) Where in any proceedings before a Court, the Court finds that the person against whom proceedings are brought has in the course of his business carried on or persisted in such course of conduct as is mentioned in subsection (1) of this section and that unless an order is made against the person he is likely to continue that course of conduct, the Court may make an order against him to refrain from continuing that course of conduct.
(a) sells or offers for sale any unsafe or hazardous goods; or
(b) provides any service or proffers any information or advertisement thereby causing injury or loss to a consumer,
is guilty of an offence under this Decree and liable on conviction to N= 50,000 fine or to five years imprisonment or to both such fine and imprisonment.
(2) In determining whether to make a compensation order against any person, and in determining the amount to be paid by any person under such an order, the court shall have regard to the means of the respondent in so far as they appear or are known to the Court.
(2) An inspecting officer may, in the course of his duty, at any reasonable time and on production of his certificate of designation if so required-
(a) enter (if need be by force) any premises for the purposes of conducting an investigation;
(b) examine or take samples or specimen of any good or product;
(c) open and examine whilst on the premises any container or package which he reasonably believes may help him in his investigation;
(d) examine any book, document or other records found on the premises which he reasonably believes may contain any information relevant to the enforcement of this Decree or the regulations made thereunder and make copies thereof or extracts therefrom;
(e) seize and detain for such time as may be necessary for the purposes of this Decree, any article or good by means of or in relation to which he reasonably believes any provision of this Decree or the regulations has been contravened.
(3) The owner or person in charge of any premises entered into by an inspecting officer pursuant to this section and every person found therein, shall give all reasonable assistance to the inspecting officer and shall make available to the inspecting officer all such information as the inspecting officer may reasonably require for the purposes of this Decree.
(4) Any article or good seized under this Decree shall be kept or stored in such a place as the inspecting officer may direct and shall be returned to the owner or the person from whom it was seized if the article or good upon analysis or examination is found not to have contravened the provisions of this Decree.
Appointment of Director-General and other Staff
(2) The Director-General shall be the Chief Executive of the Council and shall be responsible to the Council for the execution of the policies of the Council and the day-to-day running of the affairs of the Council.
(3) The Director-General shall hold office on such terms and conditions as to emoluments, conditions of service as may be specified in his letter of appointment, and on such other conditions as may from time to time be approved by the Government of the Federation generally in respect of public officers.
(4) Subject to the provisions of this Decree, the Council may appoint other employees to assist the Director-General in exercise of his functions.
(5) The remuneration and terms of office of other employees of the Council shall be determined by the Council in accordance with salaries approved from time to time by the Council and in accordance with the terms and conditions approved by the Government of the Federation for public officers.
(2) Notwithstanding the provisions of subsection (1) of this section, nothing contained in this Decree shall prevent the appointment of a person to any office on terms which preclude the grant of a pension and gratuity in respect of that office.
(3) Subject to subsection (2) of this section, the Pensions Act shall in its application by virtue of this section to any office, have effect as if the office were in the public service of the Federation within the meaning of the Constitution of the Federal Republic of Nigeria 1979 as amended.
(a) the appointment, promotion, termination, dismissal and disciplinary control of staff of the Council; and
(b) appeals by such staff against dismissal or other disciplinary measures,
and until such regulations are made ,any instrument relating to the conditions of service of the officers in the Public Service of the Federation shall be applicable, with such modifications as may be necessary to the staff of the Council.
(2) Staff regulations made under subsection (1) of this section, shall not have effect until approved by the Minister and when so approved the same shall not be published in the Gazette but the Council shall cause them to be brought to the notice of all affected persons in such manner as it may from time to time determine.
(a) such sums as may from time to time be provided by the Government of the Federation for the running of the expenses of the Council;
(b) such other sums as may accrue to the Council either in the execution of its function under this Decree or in respect of any property vested in the Council or otherwise however.
(2) The Council may from time to time apply the proceeds of the fund established pursuant to this section to –
(a) the cost of administration of the Council;
(b) for reimbursing members of the Council or of any committee set up by the Council of such expenses as may be expressly authorised by the Council in accordance with such rates as may be approved from time to time by the Federal Military Government;
(c) to the payment of salaries or other remuneration or allowances and pensions payable to the employees of the Council;
(d) for the maintenance of any property acquired or vested in the Council;
(e) for and in connection with all or any of the functions of the Council under this Decree.
(3) The Council shall, not later than 30th June in each year submit to the Minister for approval, its estimate or income and expenditure during the next succeeding financial year.
(2) The Council shall not accept any gift if the conditions attached by the person or organisation making the gifts are incompatible with the functions of the Council.
(2) The Council may invest any surplus funds of the Council in such securities as may be approved by the President, Commander-in-Chief of the Armed Forces.
“Chairman” means the Chairman of the Council;
“Consumer” means an individual who purchases, uses, maintains or disposes of product or services;
“Council” means the Consumer Protection Council established under section 1 of this Decree;
“Member” means any member of the Council including the Chairman;
“Minister” means the Minister charged with responsibility for matters relating to Commerce and Tourism and the expression Ministry shall be construed accordingly.
Proceedings of the Council
(2) The quorum of the Council shall be the Chairman and ten other members, and the quorum of any committee of the Council shall be determined by the Council.
(2) At any meeting of the Council the Chairman shall preside; but if he is absent, the members present at the meeting shall appoint one of their members to preside at that meeting.
(3) Where the Council desires to obtain the advice of any person on a particular matter, the Council may co-opt him as a member for such period as he thinks fit; but a person who is a member by virtue of this sub-paragraph shall not be entitled to vote at any meeting of the Council and shall not count towards the quorum.
(4) Notwithstanding anything in the foregoing provisions of this paragraph, the first meeting of the Council shall be summoned by the Minister.
(2) A committee appointed under this paragraph shall consist of such number of persons (not necessarily all members of the Council) as may be determined by the Council; and a person other than a member of the Council shall hold office on the committee in accordance with the terms of his appointment.
(3) A decision of a committee of the Council shall be of no effect until it is confirmed by the Council.
(2) Any contract or instrument which if made or executed by a person not being a body corporate will not be required to be under seal may be made or executed on behalf of the Council by the Director-General or any person generally or specially authorised to act for that purpose by the Council.
Made at Abuja this 23rd day of November 1992
General I. B. Babangida
President, Commander-in-Chief of the Armed Forces
Federal Republic of Nigeria.